APP EULA

End-User License Agreement (EULA)

High Roller’s Club Mobile Application
Last Updated: August 11, 2026

Please read this End-User License Agreement (“Agreement”) carefully before downloading, installing, or using the High Roller’s Club mobile application (the “Application”) operated by HIGH HAVEN DISPENSARY LLC (“Company,” “we,” “us,” or “our”).

By downloading, installing, or using the Application, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not download, install, or use the Application.

1. Interpretation and Definitions

“Agreement” means this End-User License Agreement, including any amendments.

“Application” means the High Roller’s Club mobile software application provided by the Company and downloaded by you through an Application Store to a Device, including all updates and upgrades.

“Application Store” means the digital distribution service operated by Apple Inc. (the “App Store”) or Google LLC (the “Google Play Store”) through which the Application is downloaded.

“Company” means HIGH HAVEN DISPENSARY LLC, an Illinois limited liability company.

“Content” means text, images, graphics, offers, promotions, loyalty program information, or other material that is displayed, posted, or otherwise made available through the Application.

“Device” means the mobile device on which the Application is installed.

“Loyalty Program” means the High Roller’s Club loyalty and rewards program operated by the Company and accessed through the Application, our website, or in-store.

“Third-Party Services” means any services or content provided by a third party that may be displayed, included, or made accessible through the Application.

“You” means the individual accessing or using the Application.

2. Acknowledgment

This Agreement is entered into between you and the Company only — not with Apple Inc. or Google LLC. The Company, not Apple or Google, is solely responsible for the Application and its content.

This Agreement governs your use of the Application. If any terms of this Agreement conflict with the usage rules or terms of service of the applicable Application Store, the Application Store’s minimum terms shall apply to the extent of the conflict, and this Agreement shall otherwise remain in full effect.

You acknowledge that Apple Inc. and Google LLC, and their subsidiaries, are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple and Google (as applicable to the store from which you downloaded the Application) will have the right, and will be deemed to have accepted the right, to enforce this Agreement against you as a third-party beneficiary thereof.

3. Eligibility — Age Requirement

The Application is intended solely for individuals who are twenty-one (21) years of age or older, or individuals who are eighteen (18) years of age or older and hold a valid medical cannabis registration card issued by the State of Illinois.

By using the Application, you represent and warrant that you meet this age requirement. We reserve the right to require proof of age at any time and to suspend or terminate any account that does not meet this requirement. The Application employs age verification at registration; providing false age information is a material breach of this Agreement.

4. License

Scope of License

The Company grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Application strictly in accordance with the terms of this Agreement, solely for your personal, non-commercial purposes, on a Device that you own or control, and as permitted by the applicable Application Store’s usage rules.

License Restrictions

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Application or make the Application available to any third party;
Copy or use the Application for any purpose other than as permitted under this Agreement;
Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the Application;
Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of the Company or its affiliates, partners, suppliers, or licensors;
Use the Application to violate any applicable federal, state, or local law or regulation, including the laws of the State of Illinois governing cannabis;
Use the Application on behalf of, or transfer loyalty benefits to, any person under twenty-one (21) years of age (except valid Illinois medical cannabis patients aged 18+);
Use any automated system, bot, or script to access the Application or accrue Loyalty Program benefits.

5. Loyalty Program Terms

The Application provides access to the Company’s Loyalty Program. The following terms apply:

No cash value. Points, rewards, store credit, discounts, and tier benefits accrued or offered through the Application have no cash value, are not transferable or assignable, and may not be sold, bartered, or redeemed for cash.
In-store redemption only. All cannabis products must be purchased at a licensed dispensary location operated by the Company. The Application does not sell cannabis, does not process cannabis transactions, and cannot be used to purchase cannabis products. Rewards and discounts are redeemed exclusively in-store at the point of sale.
Discounts do not stack. Unless expressly stated otherwise, discounts, rewards, and tier benefits do not combine with other promotions, sale prices, vendor discounts, or coupons.
Program changes. The Company reserves the right to modify, suspend, or terminate the Loyalty Program, including point values, earn rates, tier structures, tier pricing, benefits, and redemption rules, at any time with or without notice, subject to applicable law.
Paid membership tiers. If you enroll in a paid membership tier, the applicable subscription price, billing cadence, benefits, and cancellation terms will be disclosed at enrollment. Paid tier benefits are subject to these same Loyalty Program terms.
Forfeiture. Points and benefits may be forfeited upon account termination for breach of this Agreement, fraud, or abuse of the Loyalty Program.

6. Content and Cannabis Information

Content available through the Application, including product descriptions and promotional material, is intended for informational purposes for eligible adults in Illinois. Cannabis products have intoxicating effects and may be habit forming. Cannabis can impair concentration, coordination, and judgment. Do not operate a vehicle or machinery under the influence of cannabis. Keep cannabis products out of reach of children. Nothing in the Application constitutes medical advice.

7. Intellectual Property

The Application, including without limitation all copyrights, patents, trademarks, trade secrets, the High Roller’s Club name and marks, the High Haven and Aces names and marks, and other intellectual property rights, are, and shall remain, the sole and exclusive property of the Company and its licensors. This Agreement grants you no ownership interest in the Application or any Content.

8. Modifications to the Application

The Company reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to you.

9. Updates to the Application

The Company may from time to time provide enhancements or improvements to the features/functionality of the Application, which may include patches, bug fixes, updates, upgrades, and other modifications (“Updates”). Updates may modify or delete certain features or functionality. You agree that the Company has no obligation to provide any Updates or to continue to provide or enable any particular features. You further agree that all Updates will be deemed part of the Application and subject to this Agreement.

10. Maintenance and Support

The Company — not Apple or Google — is solely responsible for providing any maintenance and support services with respect to the Application, as required under applicable law. You acknowledge that Apple and Google have no obligation whatsoever to furnish any maintenance or support services with respect to the Application. For support, contact us at the address in the “Contact Us” section below.

11. Third-Party Services

The Application may display, include, or make available Third-Party Services, including links to third-party websites (such as our online menu). You acknowledge and agree that the Company shall not be responsible for any Third-Party Services, including their accuracy, completeness, legality, or any other aspect thereof. Your use of Third-Party Services is governed by the applicable third party’s terms and policies.

12. Privacy Policy

Your use of the Application is also governed by our Privacy Policy, available at https://highhavencannabis.com/privacy-policy/. The Privacy Policy describes how we collect, use, and share information about you, including your name, contact information, date of birth (for age verification), purchase history, and loyalty activity. By using the Application, you consent to the practices described in the Privacy Policy.

13. Data Storage

You acknowledge that the Application may store and process data, including personal information and loyalty account data, on servers operated by the Company’s technology providers. The Company will take commercially reasonable measures designed to protect such data, as described in the Privacy Policy, but does not guarantee that unauthorized access, hacking, data loss, or other breach will never occur.

14. Term and Termination

This Agreement shall remain in effect until terminated by you or the Company. The Company may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately, without prior notice from the Company, if you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof from your Device. Upon termination, you shall cease all use of the Application and delete all copies from your Device. Sections that by their nature should survive termination shall survive, including Intellectual Property, Indemnification, No Warranties, Limitation of Liability, and Governing Law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney’s fees) arising from: (a) your use of the Application; (b) your violation of this Agreement; (c) your violation of any applicable law or regulation; or (d) your violation of any right of a third party.

16. No Warranties

The Application is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects, without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and licensors, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company does not warrant that the Application will meet your requirements, operate without interruption, or be error-free.

In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple or Google (as applicable), and Apple or Google will refund the purchase price (if any) of the Application to you. To the maximum extent permitted by applicable law, Apple and Google have no other warranty obligation whatsoever with respect to the Application.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

17. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, business interruption, or personal injury) arising out of or in any way related to the use of or inability to use the Application. To the maximum extent permitted by law, the Company’s entire liability under this Agreement shall be limited to the amount actually paid by you for the Application or through the Application in the twelve (12) months preceding the claim, or fifty dollars ($50), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

18. Severability and Waiver

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not constitute a waiver.

19. Product Claims

The Company — not Apple or Google — is responsible for addressing any claims by you or any third party relating to the Application or your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, the Company — not Apple or Google — will be solely responsible for the investigation, defense, settlement, and discharge of any such claim to the extent required by this Agreement.

20. Legal Compliance

You represent and warrant that: (a) you are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country; and (b) you are not listed on any United States government list of prohibited or restricted parties.

You further agree to comply with all applicable laws in connection with your use of the Application, including the Illinois Cannabis Regulation and Tax Act and all regulations governing the purchase, possession, and use of cannabis in the State of Illinois.

21. Changes to This Agreement

The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least thirty (30) days’ notice prior to any new terms taking effect (for example, by notice within the Application). What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Application after any revisions become effective, you agree to be bound by the revised terms.

22. Governing Law

The laws of the State of Illinois, excluding its conflicts of law rules, shall govern this Agreement and your use of the Application. Your use of the Application may also be subject to other local, state, national, or international laws. Any dispute arising under this Agreement shall be brought exclusively in the state or federal courts located in Illinois, and you consent to the personal jurisdiction of such courts.

23. Entire Agreement

This Agreement, together with the Privacy Policy and any other legal notices published by the Company (including the Terms of Service at https://highhavencannabis.com/terms-of-service/), constitutes the entire agreement between you and the Company concerning the Application and supersedes all prior or contemporaneous understandings.

24. Contact Us

If you have any questions about this Agreement, contact us:

Company: HIGH HAVEN DISPENSARY LLC
Email: support@highhavencannabis.com
Website: https://highhavencannabis.com