Refund Policy
Please Read Our Refund Policy Carefully
- All purchases are final once the product has left the building, but exchanges are possible if requested prior to leaving the store
- If any flower, edibles, or concentrates are spoiled, we will replace them if they are brought back to the store for verification at which point, we can replace the product
- If any cartridge or custom pod is defective, they must be brought into the store for verification at which point we can replace the product
- Any defective product being replaced must leave with the customer as the store cannot receive the product once it has been purchased and left the facility
- Any replacement item must be of equal or lesser value, if the product costs more the customer may use cash and or a discount coupon purchased with loyalty points –or a combination of the two– to settle the balance, if the product is of lesser value, then the store will make up the difference with a cash refund; if a loyalty point coupon is used and is of greater value than the difference in price, the remaining value of the coupon will be returned to the customer in the form of loyalty points at the rate of one point for every $1.00
